Returns

We will refund or exchange items within 30 days of purchase. Items must be unused and in resalable condition. Please note the Black Friday sale conditions below for any items bought as part of our sale.

Unfortunately we can't refund shipping fees and any taxes or duties paid.

Please make sure your items are securely packaged, and keep proof of shipping as we can't be responsible for your goods while in transit.

​If you're based in the UK, please contact us on shop@undercoverliving.com to arrange a free return.

​If you're based outside of the UK, you will need to arrange your own return. Please contact us before posting your return on shop@undercoverliving.com

​See our Terms & Conditions for more information.

 

BLACK FRIDAY SALE

For orders within the UK and EU: please email us within 14 days of receiving your shipment to arrange a return. Returns within the UK are free. You will need to arrange your own return if you are based outside the UK.

For orders outside the EU: please note that items bought in the Black Friday sale are Final Sale. No returns or exchanges unless items are found to be faulty.