We will refund or exchange items within 30 days of purchase unless the item was bought on sale (see below).
Items must be unused and in resalable condition.
Unfortunately we can't refund shipping fees and any taxes or duties paid.
Please make sure your items are securely packaged, and keep proof of shipping as we can't be responsible for your goods while in transit.
If you're based in the UK, please contact us on firstname.lastname@example.org to arrange a free return.
If you're based outside of the UK, you will need to arrange your own return. Please contact us before posting your return on email@example.com
See our Terms & Conditions for more information.
Returning items bought on Sale
Please note that we do not offer free returns on items bought on Sale. If you wish to return an item bought on Sale, you will need to do so within 14 days of receiving the item and arrange your own return. Please contact us on firstname.lastname@example.org before returning the item.