Shipping

COVID 19 UPDATE

 

We are currently shipping orders as normal however you may experience some delays in receiving your items due to general delays across national and international postal and courier services.

 

WHERE WE SHIP TO

We currently ship to the following countries:

Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, The Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Singapore, Sweden, Switzerland, Taiwan, UK, UAE, USA

If you are based in country not listed here, feel free to email us on hello@undercoverliving.com and we'd be happy to provide a custom shipping quote.

Please note: bed sizes vary from country to country so please check sizes before ordering. 

 

 

FEES

Shipping is free within the UK and Switzerland for orders above £30 / CHF 40. 

For the rest of the world, shipping fees will be calculated on checkout. Orders above £200 (approx $240 USD) ship for free globally.

 

DUTIES

All deliveries outside the UK, the EU and Switzerland are shipped on a DDU basis (Delivered Duty Unpaid) meaning you may be charged duties and taxes when your order arrives.

Please note: even if your delivery is free, you may need to pay duties if you're based outside the EU or Switzerland.

 

SHIPPING TO SWITZERLAND

Orders of Swiss sizes to Switzerland are shipped with duties paid. If you order a size that is not standard in Switzerland, this will be shipped from our UK warehouse which will incur duties and VAT.

Swiss sizes are generally labelled "CH" on the dropdown. To be clear these are:

Duvet covers: 160x210, 200x210, 240x240

Pillowcases: 50x70, 50x60, 65x65, 65x100

Fitted sheets: 90x200, 100x200 140x190 (=UK Double), 160x200 (=EU King), 180x200 (=UK Super King)

Any questions please email us and we'll be happy to help: hello@undercoverliving.com 

 

SHIPPING TIMES

UK: 1-2 business days

Ireland, Germany & Switzerland: 2-4 business days

Rest of world: 3-8 business days