Shipping

Where we ship 

We currently ship to the following countries:

Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, The Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Singapore, Sweden, Switzerland, Taiwan, UK, UAE, USA

If you are based in country not listed here, feel free to email us on hello@undercoverliving.com and we'd be happy to provide a custom shipping quote.

Please note: bed sizes vary from country to country so please check sizes before ordering. 

Fees

Shipping fees are calculated on checkout. Orders above £300 (approx $400 USD) ship for free globally.

VAT and duties

Please note that orders placed from this website will ship from our UK warehouse. This means that if you are based outside the UK, your order may incur duties or taxes on arrival. We are not responsible for any duties or taxes that you may need to pay. 

Unfortunately, EU customers may also be charged VAT and Customs now that the UK has left the EU.

Shipping to Switzerland

If you would like to place an order in Switzerland, please use our dedicated Swiss website which sells stock that's available in our Swiss warehouse. Please note that placing an order from our international website may incur duties and taxes upon receipt in Switzerland as the stock will ship from the UK.

Shipping times

UK: 2-3 business days
Europe: 3-10 business days (except over Christmas period, see below)
Rest of world: 10-15 business days (except over Christmas period, see below)

Christmas

Final order date for UK orders before Christmas: 19th December 2022

International orders: we can no longer guarantee delivery before Christmas. If you would like a custom quote for express courier shipments, please contact us on hello@undercoverliving.com and we will do our best to help you.