COVID 19 UPDATE
We are currently shipping orders as normal however you may experience some delays in receiving your items due to general delays across national and international postal and courier services.
WHERE WE SHIP TO
We currently ship to the following countries:
Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, The Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Singapore, Sweden, Switzerland, Taiwan, UK, UAE, USA
If you are based in country not listed here, feel free to email us on firstname.lastname@example.org and we'd be happy to provide a custom shipping quote.
Please note: bed sizes vary from country to country so please check sizes before ordering.
Shipping fees will be calculated on checkout. Orders above £300 (approx $400 USD) ship for free globally.
VAT / DUTIES
Please note that deliveries outside the UK and Switzerland are shipped on a DDU basis (Delivered Duty Unpaid) meaning you may be charged duties and taxes when your order arrives.
Unfortunately, EU customers may also be charged VAT and Customs now that the UK has left the EU.
Please note: even if your delivery is free, you may need to pay duties if you're based outside the UK or Switzerland.
SHIPPING TO SWITZERLAND
Orders of Swiss sizes to Switzerland are shipped with duties paid. If you order a size that is not standard in Switzerland, this will be shipped from our UK warehouse which will incur duties and VAT.
Swiss sizes are generally labelled "CH" on the dropdown. To be clear these are:
Duvet covers: 160x210, 200x210, 240x240
Pillowcases: 50x70, 50x60, 65x65, 65x100
Fitted sheets: 90x200, 100x200 140x190 (=UK Double), 160x200 (=EU King), 180x200 (=UK Super King)
Any questions please email us and we'll be happy to help: email@example.com
UK: 2-3 business days
Germany & Switzerland: 2-5 business days
Rest of world: 3-10 business days